Operations Manager - Specialist Services

Lowestoft
50,000 per annum | Excellent PRP | Monthly Car Allowance | Full Time

A leading specialist services provider is seeking an experienced and values-driven Operations Manager - Specialist Services to support and lead a portfolio of specialist care services. This is an exciting opportunity for a senior operational leader with a strong background in multi-site healthcare or supported living services to make a real impact on quality, compliance, and business performance.

You will play a key role in supporting Registered Home Managers through leadership, mentorship, and robust operational oversight, ensuring services consistently deliver safe, high-quality, person-centred care aligned with the organisation's vision and values.

About the Operations Manager - Specialist Services role and what's on offer:

Permanent, full-time position
Salary 50,000 per annum
Excellent performance-related pay (PRP)
Monthly car allowance
25 days annual leave plus bank holidays
Loyalty Bonus - accrue up to 5 additional annual leave days based on length of service
Comprehensive induction and training programme
Ongoing career development and progression opportunities
Full DBS disclosure paid
Company pension scheme
Employee Assistance Programme
Employee Wellness Health Assured Benefit Programme
Blue Light Card Scheme - enrolment fee reimbursed

What we're looking for in an Operations Manager - Specialist Services:

Proven experience in healthcare operations management, ideally with 7-10 years' experience, including 3-5 years in a leadership role overseeing multiple facilities
Strong leadership, coaching, and line management skills
Background in multi-site care home or supported living operations management
Excellent knowledge of CQC compliance, safeguarding, health & safety, and quality governance
Strong financial acumen, with experience managing budgets, audits, and service performance
Demonstrable record of improving or maintaining high inspection outcomes
Excellent interpersonal, verbal, and written communication skills
Ability to adapt to evolving healthcare industry trends and regional challenges
Able to work under pressure, manage multiple priorities, and work on own initiative
Hold a full UK driving licence
Relevant care or management qualification (e.g., Level 5 Diploma in Leadership & Management in Health & Social Care) desirable

Why join us:

This is a rare and rewarding opportunity to lead and shape specialist services across multiple sites, with a supportive senior leadership team, excellent resources, and a package that recognises performance and impact.

If you're ready to take the next step in your leadership career, we'd love to hear from you.

To apply, please follow the link provided.

Alternatively, contact Katrusia Prodywus at PSR Solutions on (phone number removed) for a strictly confidential conversation.

Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.

PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.

By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.